Like many things with your new Tesla vehicle, scheduling a service is far easier than you would expect.
Whether you are calling to request Roadside Assitance, fix a problem, repair a flat tire, or need some help with an issue, Tesla is there to help.
So, if you are wondering how to schedule a service appointment then you are in the right place!
How To Schedule A Service Appointment
Scheduling a service appointment is done right from inside the Tesla App. Just follow these simple steps:
- Open the Tesla App on your phone
- Select Schedule Service at the bottom
- Choose the affected area of the car
- Describe the issue & add photos if applicable
- Find the best service location
- Choose a suitable date and time
- Provide a phone number and email
- Confirm everything again
The following are screenshots from the app that show this process.
Tesla Mobile Service
In some regions, Tesla has a Mobile Service which can come directly to you to solve your problem or fix your Tesla. When you are scheduling an appointment, if it is available in your area, this should appear as an option in the locations area of the scheduling.
Helpful Tips For Scheduled Appointments
The Tesla App is the central place to control your appointment should you wish to reschedule or cancel the appointment.
Also, ensure your phone number or email is attended in case Tesla wants to get in touch.
Some issues with your Tesla can be fixed remotely or pre-diagnosed remotely so Tesla might want to get this information from you ahead of time. This helps them fix the issue faster and prepare for anything they need to do when you visit the service center.
Keep in mind that Tesla has access to an insane amount of information, logs and diagnostics on your vehicle and can see almost anything. After all, like your phone or computer at home, your Tesla is essentially just a computer on wheels.
